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Experience

IT Management

Security & Compliance

Networking

SaaS

IAM Experience

Soft Skills

  • Knowledge of implementing and maintaining HIPPA & GDPR Practices

  • SOC II Certifications

  • HITRUST Certification

  • ISO 27001 Certification

  • macOS, Windows, iOS

  • Google Workspace & M365

  • Azure AD

  • JumpCloud

  • Atlassian Jira

  • Fresh Service

  • JAMF 

  • Okta

  • Experience leading small teams of IT Support Engineers with varied experience

  • Mentoring and Coaching in Help Desk Support, Networking Basics, ITSD best practices

  • Excellent communication with End Users to demonstrate changes & new technologies

  • Designed, implemented, and administered networks of varied sizes and complexity

  • Experienced in VPN troubleshooting 

  • Vendors include​

    • Cisco

    • Unifi 

    • Sonicwall,

    • Fortinet

  • Implemented IAM and MDM technologies onsite and remotely.

  • Maintained and updated IAM systems using Role Based access

  • Researched and automated scripts for patch management

  • JumpCloud, Azure, Okta, Auvik, and Solarwinds Experience

  • Adaptable

  • Fast Learner

  • Communication 

  • Compromise

  • Creative thinking

  • Dependable

  • Leadership

  • Hard work ethic 

  • Teamwork

  • Positivity 

  • Problem-solving 

  • Critical thinking

  • Conflict resolution

Contact

Like what you see? Get in touch to learn more.

  • LinkedIn
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